At WestJewel we pride ourselves on listening to our customers needs and endeavour at all times to give the best service we possibly can. The Company has invested heavily in an infrastructure and staffing designed to maximise the service to customers.We offer the following services to our registered customers:

» Sales to the trade only «
WestJewel monitors the entry of members of the public who wish to buy for themselves at wholesale prices. It has a strict policy of sales to the trade only aimed at protecting its customer’s interests.

» Showroom & Website «
In the secure Cape Town showroom all products are attractively displayed so that customers can view the jewellery at its best. Through the website www.westjewel.co.za customers have 24hour access to products.

» Ordering «
When ordering product the choice is yours. You can:

• Telephone, fax or email your orders
• Use the order form on the website
• Visit our showroom

» Payment «
Payment may be made by Cash, cheque or credit card

»Brand Exclusivity«
WestJewel has negotiated with certain overseas manufacturers the supply of products which are exclusive to WestJewel in South Africa. This means that WestJewel can offer its customers quality products which cannot be purchased elsewhere in South Africa. WestJewel will continue to introduce exclusive ranges on a selected basis.

» Manufacturing «
WestJewel has manufacturing facilities in SE Asia. The Company has ‘state of the art’ design capabilities in Malaysia and Thailand and is able to design and manufacture branded collections for any buyers worldwide based on specified requirements.
If you want to create your own exclusive Brand we can design, manufacture and import it for you under your label and based solely on your concept.

» Sourcing and Importing «
Because of WestJewel’s presence in SE Asia, it is continually developing it’s interests with manufacturers, designers and other supply chains.

Because of its growing SE Asia connection and understanding of this supply source WestJewel is able to offer a sourcing and import service to customers where WestJewel itself does not wish to carry products that certain customers may desire.

So if you want something special for your business please let us know and we will do our best to find it and do the importing for you.

» Trade in Gold «
Westjewel can offer a trade in gold service to customers whereby customers can return unsold or damaged gold jewellery and receive a credit against new purchases.